At $99/seat/month, a 10-person support team costs nearly $12,000/year on Intercom. Chatwoot is an open-source alternative that mirrors Intercom's core functionality — live chat, email ticketing, conversation workflows, and team inbox — without per-seat pricing.
This guide covers deploying Chatwoot on a $12/month DigitalOcean Droplet with Docker Compose, Nginx reverse proxy, and Let's Encrypt SSL.
| Feature | Intercom Pro | Chatwoot Self-Hosted |
|---|---|---|
| 10 agents | $990/month | $12/month |
| Data residency | Limited regions | Full control |
| Annual savings | — | $11,736/year |
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